When you look at AI and its promises to massive productivity gains, today the real value is in AI Agents. Agents can summarize documents, analyse large amounts of transactional data, prepare decisions based on historical data, to name just a few use cases.

But how to unlock that potential? There are many tools out there that will let you build agents. But to control, source, deploy, monitor and govern agents in a secure and scalable way, not many tools in the markets let you do that, especially on enterprise level. Tools able to combine multiple agents in agentic workflows, there are even less. And to enrich these agentic workflows with human activities there is only one that stands out: OutSystems, an AI-driven, high-value development platform, ideal for rapid application development. It shines in integration, and is fit for building complex, enterprise-grade applications at tremendous speed.

Having one platform to do this has distinct advantages. First, you only need one skill set to develop all the above, agents, workflows, logic, interfaces and screens. Secondly, your AI agents get compiled and deployed in the same proven, secure way as a regular OutSystems application. Thirdly, you can use any LLM in the market, like OpenAI and Claude, but also add your custom built LLMs, even in the same workflow. There are many LLMs out there, and some of these will not make it, or over time another LLM might better fit your use case. This way you can easily change between LLMs, without needing to change your workflows or frontends. And last, because OutSystems is an enterprise-grade platform, it allows you to enable your agent to execute it tasks properly, like grounding data, calling MCP server action, adding local server actions and defining output structures.

There is a consensus that Agentic AI should not be trusted at this stage of its maturity. It should not make autonomous decisions. It can predict outcomes and present options based on analysis and instructions, but the human in the loop must take the final decision. With OutSystems you can build both the AI agents and the human interaction – and govern these on enterprise level.

Want to know more how we can help you unlock the value of AI? Reach out to me at r.vandekerkhof@novioq.com!